Chirag Agarwal

I have had the pleasure to work with Chirag on a major change project within our business. Chirag brought huge technical ability coupled with strong business sense to the Project to deliver far beyond expectations. Throughout our work he was a pleasure to work with, smart, focused and consistently demonstrating great empathy for our business stakeholders. I thoroughly recommend Chirag as a great colleague who gets work done with both pace and quality.

"Chirag has deep Knowledge about CCO management and is an awesome partner to work with. He doesn't just do the work he is asked to do, but he thinks through the topics, shares his knowledge and shows tenacity in convincing people to do the right thing. There is more than one occasion where Chirag has supported me in having the best solution. Regardless of how big the pressure is, Chirag maintains calm and gets things done in an organized and structured manner. He works endless hours to make sure that the business is set up best for CCO management. This is highly appreciated!"

“I like to share my team’s experience and feedback on the impact that Chirag was working on project NEATSTACK that was designed to help simplify the way management can utilize and visually see from data how the business is performing down to the agent level within teams. The insightful dashboards Chirag built for our two regions (North America and LATAM) has really helped our leads understand the insights and helps us make operational decisions quickly and effectively leading to optimized service delivery with real-time metrics and KPI’s which can be provided to our supplier with proactive opportunities to improve our service as well as meet our goals.”

It was a pleasure of working with Chirag for the past 3 years at Microsoft GTSC. During this time, we worked together on multiple projects related to Office365 Broad Commercial. Chirag is a person with a strong ownership and driving for results all the time. Chirag is creative, energetic, solutions oriented and highly motivated with great technical and business intelligence skills. He is an asset to any company that he works with.

I have worked with Chirag on daily basis and I would like to recommend him for the support he provided to my team. I admire his attitude towards work and the zeal to learn new things . Recently he is promoted as manager and I wish him all the success in his new role.

Business insights are very crucial today to measure and track our POD/Business progress for taking corrective actions on time. I truly appreciate your help and efforts for extending NeatStack to my POD while I see you working for the complete business. I had witnessed as to how much time and efforts you put in for making this to work for the business. This will help me save a lot of my time and bandwidth since it seems like a OneStop solution for my POD Progress and that too available on the go. Eagerly waiting for this to publish the data in real time. Kudos for your learning passion and driving creative thoughts!